Last Update: May 2021
The following terms of service (these “Terms of Service”), govern your access to and use of the Japa App mobile application, including any content, functionality and services offered on or through Japa App mobile application (the “App”) as applicable. Japa App are collectively referred hereto as “Japa App” “we” or “us” “their” and “you” or “user” means you as an user of the App.
Please read the Terms of Service carefully before you start to use the App. By using the App, opening an account or by clicking to accept or agree to the Terms of Service when this option is made available to you, you accept and agree, on behalf of yourself or on behalf of your employer or any other entity (if applicable), to be bound and abide by these Terms of Service, and our Privacy Policy, each of which is incorporated herein by reference. If you do not want to agree to these Terms of Service or the Privacy Policy, you must not access or use the App. For more detailed policies surrounding the activity and usage on the App, please access the designated articles herein.
By using this App, you represent and warrant that you are of legal age to form a binding contract and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the App.
Key Terms
Users are registered users who can create jobs or bid on job in Japa App.
Job are exclusive proposals that a user can create in response to specific task user needs completed.
Bid are prices that users submit to job posting as to how much money the user is willing to complete the posted job.
Overview
Basics
Subscription
Handling Orders
Reviews
Disputes and Cancellations
We encourage our Users to try and settle conflicts amongst themselves. If for any reason this fails after using the Resolution Center or if you encounter non-permitted usage on the App, users can contact Japa App’s Customer Support department for assistance. For more information about disputes, Order cancellations and refunds please contact Japa App.
User Conduct and Protection
Japa App enables people around the world to create, share, sell and purchase nearly any service they need at an unbeatable value. Services offered on Japa App reflect the diversity of an expanding Gig economy. Members of the Japa App community communicate and engage through orders, social media, and on Japa App’s Community Forums.
Japa App maintains a friendly, community spirited, and professional environment. Users should keep to that spirit while participating in any activity or extensions of Japa App. This section relates to the expected conduct users should adhere to while interacting with each other on Japa App.
To report a violation of our Terms of Service and/or our Community Standards, User Misconduct, or inquiries regarding your account, please contact our Customer Support team.
Reporting Violations
If you come across any content that may violate our Terms of Service and/or our Community Standards, you should report it to us through the appropriate channels created to handle those issues as outlined in our Terms of Service. All cases are reviewed by our Trust & Safety team. To protect individual privacy, the results of the investigation are not shared. You can review our Privacy Policy for more information.
Violations
Users may receive a warning to their account for violations of our Terms of Service and/or our Community Standards or any user misconduct reported to our Trust and Safety team. A warning will be sent to the user’s email address or text message and will be displayed for such user on the App. Warnings do not limit account activity, but can lead to your account losing User status or becoming permanently disabled based on the severity of the violation.
Non-Permitted Usage
Adult Services & Pornography – Japa App does not allow any exchange of adult oriented or pornographic materials and services.
Inappropriate Behavior & Language – Communication on Japa App should be friendly, constructive, and professional. Japa App condemns bullying, harassment, and hate speech towards others. We allow users a medium for which messages are exchanged between individuals, a system to rate orders, and to engage on larger platforms such as our Community Forum and Social Media pages.
Phishing and Spam – Members’ security is a top priority. Any attempts to publish or send malicious content with the intent to compromise another member’s account or computer environment is strictly prohibited. Please respect our members privacy by not contacting them with offers, questions, suggestions or anything which is not directly related to their Job posting.
Privacy & Identity – You may not publish or post other people’s private and confidential information. Any exchange of personal information required for the completion of a service must be provided in the Order Page. Users further confirm that whatever information they receive from the Buyer, which is not public domain, shall not be used for any purpose whatsoever other than for the delivery of the work to the User. Any users who engage and communicate off of Japa App will not be protected by our Terms of Service.
Authentic Japa App Profile – You may not create a false identity on Japa App, misrepresent your identity, create a Japa App profile for anyone other than yourself (a real person), or use or attempt to use another user’s account or information; Your profile information, including your description, skills, location, etc., while may be kept anonymous, must be accurate and complete and may not be misleading, illegal, offensive or otherwise harmful. Japa App reserves the right to require users to go through a verification process in order to use the App (whether by using ID, phone, camera, etc.).
Intellectual Property Claims – Japa App will respond to clear and complete notices of alleged copyright or trademark infringement, and/or violation of third party’s terms of service.
Fraud / Unlawful Use – You may not use Japa App for any unlawful purposes or to conduct illegal activities.
Abuse and Spam
Multiple Accounts – To prevent fraud and abuse, users are limited to one active Japa App account. Any additional account determined to be created to circumvent guidelines, promote competitive advantages, or mislead the Japa App community will be disabled. Mass account creation may result in disabling of all related accounts. Note: any violations of Japa App’s Terms of Service and/or our Community Standards is a cause for permanent suspension of all accounts.
Targeted Abuse – We do not tolerate users who engage in targeted abuse or harassment towards other users on Japa App. This includes creating new multiple accounts to harass members through our message or ordering system.
Selling Accounts – You may not buy or sell Japa App accounts.
Proprietary Restrictions
The App, including its general layout, design and content, is exclusively owned by Japa App and protected by copyright and trademark law. Japa App®, are all registered trademarks owned exclusively by Japa App. Users have no right, and specifically agree not to do the following with respect to the App or any part, component or extension of the App (including its mobile applications): (i) copy, transfer, adapt, modify, distribute or reproduce it, in any manner; (ii) reverse assemble, decompile, reverse engineer or otherwise attempt to derive its source code, underlying ideas, algorithms, structure or organization; (iii) modify or create derivative works; (iv) remove any copyright notice, identification or any other proprietary notices, or; (v) use the App in any manner that could damage, disable, overburden or impair the App, or interfere with any other users’ enjoyment of the App. Users also agree not to permit or authorize anyone else to do any of the foregoing.
Feedback Rights
To the extent that you provide Japa App with any comments, suggestions or other feedback regarding the Japa App platform or the App as a whole, as well as other Japa App products or services (collective, the “Feedback”), you will be deemed to have granted Japa App an exclusive, royalty-free, fully paid up, perpetual, irrevocable, worldwide ownership rights in the Feedback. Japa App is under no obligation to implement any Feedback it may receive from users.
Confidentiality
Users should recognize that there might be a need for Users to disclose certain confidential information to be used by Users for the purpose of delivering the ordered work, and to protect such confidential information from unauthorized use and disclosure. Therefore, Users agree to treat any information received from Users as highly sensitive, top secret and classified material. Without derogating from the generality of the above, Users specifically agree to (i) maintain all such information in strict confidence; (ii) not disclose the information to any third parties; (iii) not use the information for any purpose except for delivering the ordered work; and (vi) not to copy or reproduce any of the information without the Users permission.
General Terms
User Generated Content
User Generated Content (“UGC”) refers to the content added by users as opposed to content created by the App. All content uploaded to Japa App by our users (Users) is User Generated Content. Japa App does not check user uploaded/created content for appropriateness, violations of copyright, trademarks, other rights or violations and the user uploading/creating such content shall be solely responsible for it and the consequences of using, disclosing, storing, or transmitting it. By uploading to, or creating content on, the Japa App platform, you represent and warrant that you own or have obtained all rights, licenses, consents, permissions, power and/or authority, necessary to use and/or upload such content and that such content or the use thereof in the App does not and shall not (a) infringe or violate any intellectual property, proprietary or privacy, data protection or publicity rights of any third party; (b) violate any applicable local, state, federal and international laws, regulations and conventions; and/or (c) violate any of your or third party’s policies and/or terms of service. We invite everyone to report violations together with proof of ownership as appropriate. Reported violating content may be removed or disabled.
Furthermore, Japa App is not responsible for the content, quality or the level of service provided by the Users. We provide no warranty with respect to the completed work, their delivery, any communications between Users and Users. We encourage users to take advantage of our rating system, our community and common sense in choosing appropriate services.
For specific terms related to Intellectual Property rights and for reporting claims of copyright infringement (DMCA notices) or trademark infringement – which forms an integral part of these Terms of Service. Note that it is our policy in appropriate circumstances to disable and/or terminate the accounts of users who are repeat infringers.
Disclaimer of Warranties
YOUR USE OF THE APP, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBAPP IS AT YOUR OWN RISK. THE APP, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBAPP ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER JAPA APP NOR ANY PERSON ASSOCIATED WITH JAPA APP MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBAPP.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Machine Translation
Certain user-generated content on the App has been translated for your convenience using translation software powered by Amazon Translate. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Such translations are provided as a service to users of the App, and are provided “as is”. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, or correctness of such translations made from English into any other language. Some user-generated content (such as images, videos, Flash, etc.) may not be accurately translated or translated at all due to the limitations of the translation software.
The official text is the English version of the App. Any discrepancies or differences created in the translation are not binding and have no legal effect for compliance or enforcement purposes. If any questions arise related to the accuracy of the information contained in the translated content, please refer to the English version of the content which is the official version.
Limitation on Liability
IN NO EVENT WILL JAPA APP, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBAPP, ANY WEBAPPS LINKED TO IT, ANY CONTENT ON THE WEBAPP OR SUCH OTHER WEBAPPS OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBAPP OR SUCH OTHER WEBAPPS, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
The term “Affiliate” referred to herein, is an entity that, directly or indirectly, controls, or is under the control of, or is under common control with Japa App, where control means having more than fifty percent (50%) voting stock or other ownership interest or the majority of voting rights of such entity.